FAQ

Q: When will my order be roasted?

A: We roast to order and ship direct from our roaster to you.

Q: How is your coffee packaged?

A: Prime Roast has chosen to ship all of our online orders in biodegradable 12 oz. air-tight pouches with degassing valves to maintain the freshness of our just roasted coffees.

Each pouch is manufactured with a built in re-sealable top so that the coffee will maintain its freshness and flavor.

Our packaging is truly compostable… even in backyard composters. Just remove the zip closure and valve before tossing it in.

Because what’s on the outside is important too!

Q: How should coffee be stored?

A: Coffee will absorb other flavors, it’s best to store your coffee in a airtight, dark, dry place. Not the freezer.

Please do not hesitate to call us at 888-374 6563 for any help you may need in placing your order. We are happy to assist you!

Customer Love

As wonderful as always! We have been customers at Prime Roast for 14 years and have NEVER had a bad experience. Demon Roast is exceptional as are the staff!.”

Judy S.

I loved the price of my latte and was so glad to get a discount for using one of your cups! I love when companies give incentives to save the environment!”

Allison M.

Everything was perfect. On a rainy day to enter into Prime Roast where the aroma surrounds one and the service is as pleasant as always is a treat.”

Joslin F.

We are up from Tennessee and happen upon Keene. As we left our hotel this wonderful coffee smell hit us. Great place for coffee or tea. If you're in Keene, it’s a must stop.”

Kevin H

This is our favorite place in town to get coffee. Great staff, nice atmosphere, and delicious coffee. We also enjoy the coffee at home every morning that we get here. Love it.”

Melissa J

Their beans are excellent, their drinks are tasty, and the baristas are friendly and knowledgeable (we even got excellent hiking tips from ours). For us, the best place for coffee in Keene.